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  1. Extending call and message reporting to more places
    November 27, 2018
    Starting this week, calls from your location extensions can be counted as conversions once you enable account-level call reporting. The default length of a call that will be counted as a conversion is 60 seconds, and you can change that value at any time based on your business goals. Measuring calls that last over a certain duration can be a helpful indicator of which campaigns, ads, and keywords are driving the highest quality interactions with customers. We’re also adding call and message reporting to the main extensions tab in Google Ads so you can see how individual extensions are driving results from phone calls and messages. Review new metrics like phone-through rate and chat rate to optimize your performance. Read more about reporting on your call and location extensions. For more advice and best practices for driving calls with Google Ads, read our updated guide. Posted by Michael Russo, Product Manager, Google Ads
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    Ad pod testing coming to YouTube
    November 21, 2018
    Our recent user experience research suggests that in addition to factors such as the length of ads, viewers are quite sensitive to the frequency of ad breaks, especially during longer viewing sessions. Through this research, we also learned that fewer interruptions is correlated with better user metrics, including less abandonment of content and higher rates of ad viewing. To respond to this, we will begin testing ad pods–two ads stacked back to back, where viewers have the option to skip directly to the content if it’s not the right ad for them. Why does this solution make sense? Because when users see two ads in a break, they’re less likely to be interrupted by ads later. This new experience, launching on desktop this year then followed by mobile and TV screens, aims to accommodate viewer preferences while continuing to help advertisers connect with their most important audiences. Read more about how evolving user patterns drive new ad experiences on YouTube here.   Example of an ad pod experience on mobile.
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    Use Video ad sequencing to tell stories across screens and ad formats
    November 16, 2018
    Introduced earlier this year, Video Ad Sequencing is a tool that lets marketers break free of the confines of a single spot, to tell a story that unfolds over time and across devices and ad formats. Today, we're excited to announce the global availability of this tool in Google Ads. Video Ad Sequencing drives impact for brands of all sizes, industries and marketing objectives. Our recent research shows that videos in a sequence contribute to significant gains in ad completion rates. And, in a new study with Ipsos, we found that sequences of 6-second ads and TrueView ads drive brand lift across the customer journey. In fact, sequencing a 6-second ad followed by a TrueView had a significant impact on Ad Recall and Purchase Intent, with an average lift of 118% and 40% respectively.1 This research demonstrates the impact that extended exposure among a consistent audience can have on attention, awareness and action. Our research with Ipsos also showed how different creative approaches can drive different outcomes. Specifically, we found that sequences using the same creative (cut in different ways) are better at driving upper funnel metrics like Ad Recall, whereas sequences using different creative messages are better at driving action, like Purchase Intent. In fact, we found that sequences using a different creative have 67% higher lift in Purchase Intent than those using the same creative.2 As brands experiment with multi-part stories told to the same viewer over time, nailing the right sequence could be the difference between someone tuning out and paying attention, opening the door for users to take meaningful actions later on. Take 20th Century Fox for example.20th Century Fox used Video Ad Sequencing to reimagine the movie trailer release of The Greatest Showman. The campaign delivered awareness and consideration uplifts that were 5X stronger than those typically seen in the industry. The power of story to capture and keep attention — particularly in today’s fragmented media landscape — cannot be overstated. Embracing the flexibility of the digital canvas to bring new stories to life can help you make meaningful connections and capture attention beyond just a single touchpoint. Video Ad Sequencing does just that, paving the way for customized stories based on rich interest and intent data, delivered naturally to viewers as they move across screens. Start a sequence today — we can’t wait to see the stories you’ll tell! Posted by Ammar Ibrahim, Senior Product Manager, Video Ads     1. Source: Google/Ipsos Lab Experiment, US, March 2018. 120 video sequences in total, 40 sequences per type, US residents 18-64 y/o 2. Source: Google/Ipsos Lab Experiment, US, March 2018. 120 video sequences in total, 40 sequences per type, US residents 18-64 y/o
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